Numerous key notes and presentations during last two decades (excerpt)

Future Fuzz Podcast Retail-Interview, Februar 2024

Omnichannel ist keine Kür mehr - Podcast-Interview, Juni 2023

Hybrid ist die Antwort - IT Zoom - April 2023

Digitales Bezahlen auf dem Vormarsch - IT Zoom - März 2023

Patentrezept Digitalisierung? - IT Zoom - December 2022

Das Zauberwort heißt Omnichannel - IT Mittelstand - November 2022

Fit for Future Podcast-Interview "Quo Vadis, Einzelhandel?" - October 2022

Schon der erste Klick entscheidet - Internet World, July 2022

Omnichannel Market in Germany - Meet Up Podcast, June 2022

Podcast-Interview "Omnichannel" - Shift C/X Talks, March 2022

Hybrid Commerce als Gebot der Stunde - IT Zoom, February 2022

Kurz-Statement - stores+shops, February 2022

Video-Podcast Interview - eCom Ops USA, January 2022

Omnichannel - wo drückt der Schuh? - schuhkurier, December 2021

eCommerce and Omnichannel - IT Zoom, September 2021

Video-Podcast Interview  - CRM Konvos - August 2021

CEO-Interview - IT-Director, July 2021

Omnichannel Business Podcast - econda, June 2021

New CEO at Shopgate, Intro Interview - Marketing Boerse, March 2021

2020 - 2010 (excerpt)

Future of Customer Service - It Zoom, December 2020

Customer Support with Artificial Intelligence - IT Director, November 2020

Customer Engagement beats the brand - consulting-life.de, June 2019

The roboter - my friend - Springer, May 2019

Artificial Intelligence - one to one, July 2018

German Angst - The Cloud - CIO.de, June 2018

Customer at the Heart of the Business - CRM Expert Site, May 2018

CRM is the Company's heart - Handelsblatt, December 2017

Customer Experience - CeBIT - March 2017

From Analytics to CRM - WebanalyticsWorld - August 2016

The Golden Data-Unicorn - ibusiness - September 2015

Trends in Digital Marketing - ibusiness - August 2015

Road to Digital Value - gruenderszene - August 2015

The European Marketing - olivian.ro - March 2015

Social Web & Data Analytics - brands eins - November 2014
Digital Intelligence in Online Marketing  - Marketing Tribune - Feburary 2014

Web Analytics Study for Poland - Interview on InternetStandard.pl - June 2012
100 Days as CCO - Interview on Website Boosting - April 2012
CCO-Targets - Start-Interview for LEAD Digital - April 2012
Social Media Analytics - Interview/Expert-Panel at the CeBIT - March 2012
Goals and Targets as CCO - Interview for idealobserver.com - January 2012

Web Analytics Development - Interview eCommerce Magazin - August 2011
Web Analytics today and in the future - Video-Interview IT Profits - May 2011
Measuring the Digital World - Video-Interview for media-treff - February 2011
European Digital Year in Review - Statement for ONEtoONE - February 2011
Webanalysis without a brain - Interview experten-interviews - February 2011
Myths of Web Analysis - Statements in Webselling Magazin - January 2011

Tools feed data hunger - Quote in w&v - December 2010
Analytics-Data demystified - Statement-Interview Whitepaper - August 2010
Web 2.0 Hall of Fame - Interview on w&v - June 2010
Data Privacy Study - Statement for Internet World Business - May 2010

eCommerce Cover Interview (2011)