Numerous key notes and presentations during last two decades (excerpt)

 

 

Future Fuzz Podcast Retail-Interview, Februar 2024

 

Omnichannel ist keine Kür mehr - Podcast-Interview, Juni 2023

 

Hybrid ist die Antwort - IT Zoom - April 2023

 

Digitales Bezahlen auf dem Vormarsch - IT Zoom - März 2023

 

Patentrezept Digitalisierung? - IT Zoom - December 2022

 

Das Zauberwort heißt Omnichannel - IT Mittelstand - November 2022

 

Fit for Future Podcast-Interview "Quo Vadis, Einzelhandel?" - October 2022

 

Schon der erste Klick entscheidet - Internet World, July 2022

 

Omnichannel Market in Germany - Meet Up Podcast, June 2022

 

Podcast-Interview "Omnichannel" - Shift C/X Talks, March 2022

 

Hybrid Commerce als Gebot der Stunde - IT Zoom, February 2022

 

Kurz-Statement - stores+shops, February 2022

 

Video-Podcast Interview - eCom Ops USA, January 2022

 

Omnichannel - wo drückt der Schuh? - schuhkurier, December 2021

 

eCommerce and Omnichannel - IT Zoom, September 2021

 

Video-Podcast Interview  - CRM Konvos - August 2021

 

CEO-Interview - IT-Director, July 2021

 

Omnichannel Business Podcast - econda, June 2021

 

New CEO at Shopgate, Intro Interview - Marketing Boerse, March 2021

 

 

2020 - 2010 (excerpt)
 

Future of Customer Service - It Zoom, December 2020

 

Customer Support with Artificial Intelligence - IT Director, November 2020

 

Customer Engagement beats the brand - consulting-life.de, June 2019

 

The roboter - my friend - Springer, May 2019

 

Artificial Intelligence - one to one, July 2018

 

German Angst - The Cloud - CIO.de, June 2018

 

Customer at the Heart of the Business - CRM Expert Site, May 2018

 

CRM is the Company's heart - Handelsblatt, December 2017

 

Customer Experience - CeBIT - March 2017

 

From Analytics to CRM - WebanalyticsWorld - August 2016

 

The Golden Data-Unicorn - ibusiness - September 2015

 

Trends in Digital Marketing - ibusiness - August 2015

 

Road to Digital Value - gruenderszene - August 2015


The European Marketing - olivian.ro - March 2015


Social Web & Data Analytics - brands eins - November 2014

Digital Intelligence in Online Marketing  - Marketing Tribune - Feburary 2014

 

Web Analytics Study for Poland - Interview on InternetStandard.pl - June 2012

100 Days as CCO - Interview on Website Boosting - April 2012

CCO-Targets - Start-Interview for LEAD Digital - April 2012

Social Media Analytics - Interview/Expert-Panel at the CeBIT - March 2012

Goals and Targets as CCO - Interview for idealobserver.com - January 2012


Web Analytics Development - Interview eCommerce Magazin - August 2011

Web Analytics today and in the future - Video-Interview IT Profits - May 2011

Measuring the Digital World - Video-Interview for media-treff - February 2011

European Digital Year in Review - Statement for ONEtoONE - February 2011

Webanalysis without a brain - Interview experten-interviews - February 2011

Myths of Web Analysis - Statements in Webselling Magazin - January 2011


Tools feed data hunger - Quote in w&v - December 2010

Analytics-Data demystified - Statement-Interview Whitepaper - August 2010

Web 2.0 Hall of Fame - Interview on w&v - June 2010

Data Privacy Study - Statement for Internet World Business - May 2010

 

Video-Interview for IT Profits

eCommerce Cover Interview