Numerous key notes and presentations during last two decades (excerpt)
Future Fuzz Podcast Retail-Interview, Februar 2024
Omnichannel ist keine Kür mehr - Podcast-Interview, Juni 2023
Hybrid ist die Antwort - IT Zoom - April 2023
Digitales Bezahlen auf dem Vormarsch - IT Zoom - März 2023
Patentrezept Digitalisierung? - IT Zoom - December 2022
Das Zauberwort heißt Omnichannel - IT Mittelstand - November 2022
Fit for Future Podcast-Interview "Quo Vadis, Einzelhandel?" - October 2022
Schon der erste Klick entscheidet - Internet World, July 2022
Omnichannel Market in Germany - Meet Up Podcast, June 2022
Podcast-Interview "Omnichannel" - Shift C/X Talks, March 2022
Hybrid Commerce als Gebot der Stunde - IT Zoom, February 2022
Kurz-Statement - stores+shops, February 2022
Video-Podcast Interview - eCom Ops USA, January 2022
Omnichannel - wo drückt der Schuh? - schuhkurier, December 2021
eCommerce and Omnichannel - IT Zoom, September 2021
Video-Podcast Interview - CRM Konvos - August 2021
CEO-Interview - IT-Director, July 2021
Omnichannel Business Podcast - econda, June 2021
New CEO at Shopgate, Intro Interview - Marketing Boerse, March 2021
2020 - 2010 (excerpt)
Future of Customer Service - It Zoom, December 2020
Customer Support with Artificial Intelligence - IT Director, November 2020
Customer Engagement beats the brand - consulting-life.de, June 2019
The roboter - my friend - Springer, May 2019
Artificial Intelligence - one to one, July 2018
German Angst - The Cloud - CIO.de, June 2018
Customer at the Heart of the Business - CRM Expert Site, May 2018
CRM is the Company's heart - Handelsblatt, December 2017
Customer Experience - CeBIT - March 2017
From Analytics to CRM - WebanalyticsWorld - August 2016
The Golden Data-Unicorn - ibusiness - September 2015
Trends in Digital Marketing - ibusiness - August 2015
Road to Digital Value - gruenderszene - August 2015
The European Marketing - olivian.ro - March 2015
Social Web & Data Analytics - brands eins - November 2014
Digital Intelligence in Online Marketing - Marketing Tribune - Feburary 2014
Web Analytics Study for Poland - Interview on InternetStandard.pl - June 2012
100 Days as CCO - Interview on Website Boosting - April 2012
CCO-Targets - Start-Interview for LEAD Digital - April 2012
Social Media Analytics - Interview/Expert-Panel at the CeBIT - March 2012
Goals and Targets as CCO - Interview for idealobserver.com - January 2012
Web Analytics Development - Interview eCommerce Magazin - August 2011
Web Analytics today and in the future - Video-Interview IT Profits - May 2011
Measuring the Digital World - Video-Interview for media-treff - February 2011
European Digital Year in Review - Statement for ONEtoONE - February 2011
Webanalysis without a brain - Interview experten-interviews - February 2011
Myths of Web Analysis - Statements in Webselling Magazin - January 2011
Tools feed data hunger - Quote in w&v - December 2010
Analytics-Data demystified - Statement-Interview Whitepaper - August 2010
Web 2.0 Hall of Fame - Interview on w&v - June 2010
Data Privacy Study - Statement for Internet World Business - May 2010
Video-Interview for IT Profits
eCommerce Cover Interview